Terms of Service

Last updated: 15 January 2026

1. Acceptance of Terms

Welcome to truegrowthio AG. These Terms of Service ("Terms") govern your use of our website, services, and any related content provided by truegrowthio AG, a company registered in Austria with registration number FN482376a ("we", "our", or "us").

By accessing our website at truegrowthio.world, engaging our services, or otherwise interacting with our company, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website or services.

These Terms constitute a legally binding agreement between you and truegrowthio AG. We may modify these Terms at any time, and such modifications will be effective immediately upon posting on our website. Your continued use of our services after any modifications constitutes acceptance of the updated Terms.

2. Description of Services

truegrowthio AG provides professional financial internal control framework services, including but not limited to:

  • Risk assessment and management consulting
  • Compliance management and regulatory advisory
  • Internal auditing services and control evaluation
  • Performance monitoring and reporting systems
  • Framework design and implementation
  • Training and professional development programmes
  • Ongoing advisory and support services

Our services are provided to businesses and organisations operating in Austria and the broader European Union market, with expertise in Austrian and EU financial regulations and compliance requirements.

3. User Obligations

As a user of our website and services, you agree to the following obligations:

3.1 Lawful Use

You must use our website and services only for lawful purposes and in accordance with these Terms. You may not use our services in any way that violates applicable laws or regulations, including Austrian and EU legislation.

3.2 Accurate Information

You agree to provide accurate, current, and complete information when requesting our services or communicating with us. You are responsible for maintaining the accuracy of any information you provide to us.

3.3 Professional Conduct

When engaging with our team or using our services, you agree to maintain professional standards of conduct and communication. Any abusive, threatening, or inappropriate behaviour may result in termination of our services.

3.4 Confidentiality

You acknowledge that our services may involve access to confidential business information. You agree to maintain appropriate confidentiality measures and to use any information shared by truegrowthio only for the intended business purposes.

4. Intellectual Property

All content on our website and in our service materials, including but not limited to text, graphics, logos, images, software, methodologies, and frameworks, is the property of truegrowthio AG or our licensors and is protected by Austrian and international copyright, trademark, and other intellectual property laws.

4.1 Our Rights

truegrowthio AG retains all rights, title, and interest in our proprietary methodologies, frameworks, software tools, and other intellectual property developed in the course of providing our services.

4.2 Limited Licence

We grant you a limited, non-exclusive, non-transferable licence to use our website for its intended purpose and to use any deliverables provided as part of our services solely for your internal business operations.

4.3 Restrictions

You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise use our intellectual property without our express written consent. This includes our proprietary control frameworks, assessment tools, and methodologies.

5. Service Terms and Conditions

The following terms apply specifically to our professional services:

5.1 Service Agreements

Specific terms for individual projects or ongoing services will be documented in separate service agreements or statements of work. In the event of any conflict between these Terms and a specific service agreement, the service agreement will take precedence.

5.2 Professional Standards

Our services are provided in accordance with applicable professional standards and Austrian regulatory requirements. We maintain professional indemnity insurance and adhere to relevant industry codes of conduct.

5.3 Client Responsibilities

Clients are responsible for providing timely access to information, personnel, and systems necessary for the delivery of our services. Delays caused by client factors may result in project timeline adjustments and additional costs.

6. Payment Terms

Payment terms for our services will be specified in individual service agreements. Generally, the following principles apply:

  • Invoices are payable within 30 days of issue unless otherwise agreed
  • Late payment may incur interest charges as permitted by Austrian law
  • All fees are exclusive of applicable taxes, which will be added as required
  • Disputes regarding invoices must be raised within 30 days of receipt

7. Limitation of Liability

To the maximum extent permitted by Austrian law, truegrowthio AG's liability for any claims arising from our services or these Terms is limited as follows:

7.1 Exclusion of Certain Damages

We exclude liability for indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages.

7.2 Limitation of Total Liability

Our total liability for any claims related to our services will not exceed the total fees paid by you for the specific services giving rise to the claim, or €50,000, whichever is lower.

7.3 Professional Indemnity

We maintain professional indemnity insurance appropriate to our business activities. Claims covered by our insurance may be subject to the terms and limitations of our insurance coverage.

7.4 Time Limitations

Any claims against truegrowthio AG must be brought within one year of the date when the claimant knew or should have known of the facts giving rise to the claim.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of Austria. Any disputes arising from or relating to these Terms or our services will be subject to the exclusive jurisdiction of the competent courts in Linz, Austria.

8.1 Dispute Resolution

Before initiating formal legal proceedings, the parties agree to attempt to resolve disputes through good faith negotiations. If negotiations are unsuccessful, disputes may be referred to mediation before proceeding to litigation.

8.2 Austrian Law Application

These Terms are subject to Austrian consumer protection laws where applicable. Nothing in these Terms is intended to exclude or limit any statutory rights that cannot be excluded or limited under Austrian law.

9. Termination

Either party may terminate ongoing service relationships in accordance with the following provisions:

9.1 Termination by Client

Clients may terminate services by providing written notice as specified in the relevant service agreement. Termination may be subject to payment of fees for work completed and reasonable cancellation charges.

9.2 Termination by truegrowthio

We may terminate services immediately if:

  • The client breaches these Terms or any service agreement
  • Payment obligations are not met within agreed timeframes
  • We reasonably believe that continuing the relationship would violate applicable laws or professional standards
  • The client engages in conduct that is abusive or threatening to our staff

9.3 Effect of Termination

Upon termination, all rights and obligations will cease except for those that by their nature should survive termination, including payment obligations, confidentiality requirements, and intellectual property rights.

10. Privacy and Data Protection

Our collection, use, and protection of personal data is governed by our Privacy Policy, which forms an integral part of these Terms. By agreeing to these Terms, you also agree to our Privacy Policy.

We are committed to compliance with the General Data Protection Regulation (GDPR) and Austrian data protection laws in all our data processing activities.

11. Website Use and Disclaimers

Our website is provided for informational purposes and to facilitate communication about our services:

11.1 Website Availability

While we strive to maintain website availability, we do not guarantee continuous, uninterrupted access. We may suspend or restrict access for maintenance, updates, or other operational reasons.

11.2 Information Accuracy

We endeavour to ensure that website information is accurate and up-to-date, but we do not warrant the completeness or accuracy of all content. Professional advice should always be sought for specific situations.

11.3 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of external websites.

12. Communication and Notices

Official communications and notices under these Terms should be sent to:

Notices will be deemed received when delivered in person, three days after posting by registered mail, or immediately when sent by email to the addresses specified in these Terms or any service agreement.

13. Severability and Entire Agreement

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be replaced with a valid provision that most closely reflects the original intent.

These Terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and truegrowthio AG regarding the use of our website and services, superseding all prior agreements and understandings.

14. Contact Information

If you have questions about these Terms or need to contact us for any reason related to our services, please reach out to us:

We are committed to addressing your questions and concerns promptly and professionally.